This is the Making Home Affordable Servicer Handbook detailing the rules mortgage servicers are supposed to follow~
https://www.hmpadmin.com/portal/programs/docs/hamp_servicer/mhahandbook_30.pdf
This information is great for working through the process and knowing what to expect as a consumer. Plus, check out the credit reporting requirements -- if you weren't late when you started a trial period modification, the servicer is required to report your credit as agreed but under a payment arrangement -- NOT DELINQUENT as they commonly do.
If you have any questions about the information in this handbook, feel free to contact me:
This information is great for working through the process and knowing what to expect as a consumer. Plus, check out the credit reporting requirements -- if you weren't late when you started a trial period modification, the servicer is required to report your credit as agreed but under a payment arrangement -- NOT DELINQUENT as they commonly do.
If you have any questions about the information in this handbook, feel free to contact me:
Cody Hayes, President - Mortgage Advisory Services 602-373-8485 or chayes@mortgageadvisoryservices.org.
Our website is www.ismyloanfair.com
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